Frequently Asked Questions
What is Saima Zeeshan Atelier?
Saima Zeeshan is a distinguished fashion brand, esteemed for its bespoke masterpieces. Its diverse collections encompass refined ready-to- wear, luxurious prét-a-porter, and bespoke occasion wear, showcasing unparalleled craftsmanship and style.
Orders and Shipping
How can I place an order?
Orders can be placed through the website, via WhatsApp, or by contacting saimazeeshanatelier@gmail.com
Do you offer international shipping?
Yes, we offer international shipping via reputable courier services. Delivery times and charges vary based on destination and weight.
What are the shipping charges?
Local delivery charges within Pakistan are PKR 300. International shipping costs depend on the destination and package weight.
Returns, Exchanges, and Refunds
What is your return policy?
We have a no return, no exchange, and no refund policy, except for cases where the items are defective, damaged, or different from what was ordered.
How can I cancel my order?
Orders can be canceled before they are processed. Once processed, cancellation requests cannot be entertained.
Privacy and Security
How do you handle customer information?
We collect customer information to personalize and enhance your shopping experience. You can choose to receive marketing updates, and you are free to withdraw your consent at any time.
Contact and Support
How can I get in touch for support or complaints?
For any support or complaints, you can contact us via WhatsApp at +92300 2878559 or email at saimazeeshanatelier@gmail.com. We strive to respond within 48 hours.